Refund Eligibility :

  1. We strive to provide you with the best possible experience with our HFT bot service. However, if you are not entirely satisfied with your purchase, we offer a refund under the following conditions:
    • You have encountered technical issues preventing you from using the HFT bot service as intended, and our technical support team is unable to resolve the issue within a reasonable timeframe 
    •  You have not accessed or downloaded the HFT bot software 
    •  Your refund request is submitted within 2 days from the date of purchase
  1. Refund Process :

    1. To request a refund, please contact our customer support team at support@hftforchallenge.com with your order details and a description of the issue
    2. Our customer support team will review your request and may require additional information or documentation to process the refund
    3. If your refund request is approved, we will initiate a refund to your original method of payment within 7 business days
  2. Non-Refundable Items :

  3. Please note that certain items are non-refundable:

  4.  Any HFT bot software that has been accessed or downloaded
    Services that have already been rendered, such as installation support or technical assistance 

  5. Cancellation Policy :

    1. You may cancel your order for the HFT bot service and request a refund before accessing or downloading the HFT bot software
    2. Once the HFT bot software has been accessed or downloaded, your order is considered final, and no refund will be issued
  6. Exchanges :

    1. We do not offer exchanges for the HFT bot service. If you wish to exchange your purchase for another product or service, please contact our customer support team for assistance
  7. Contact Information :

    1. If you have any questions about our return policy or need assistance with a refund request, please contact our customer support team at
    2. support@hfrforchallenge.com
    3.  

By purchasing the HFT bot service, you acknowledge that you have read, understood, and agreed to our return policy